We’re Here to Help

If you’re having technical issues with one of our systems – Desire2Learn or Moodle – please call the Technical Helpdesk at 1-866-774-5333, ext. 5322 or email techsupportstudent@adlc.ca.


Student Information System (SIS)

The ADLC Student Information System (SIS) was introduced on August 20, 2014. It replaces three legacy systems and provides education partners with more access to self-serve options. No new system is without its hiccoughs, though, so we’ve assembled your best questions and our training materials to help you get started.

Why did you change systems?

The new SIS provides you with an efficient way to register students, track performance, and maximize your time. SIS is compliant with Government of Alberta’s Provincial Approach to Student Information (PASI) requirements and uses the benefits of a modern and robust software system.

What are some of the key benefits of the new SIS?

  • Manage your own student enrollment
  • Use a modern, intuitive interface
  • Create your own sections and add teachers
  • Manage your own courses
  • Register and track performance

Is there help available?

Absolutely. Help is available online through video and PDF (scroll down). Our Learning Network Help Desk is also available to help you. Call 1-866-774-5333, ext. 5378 or email learningnetwork@adlc.ca

How do I get access to SIS?

Check with your school’s Distance Education Facilitator to find out if you’re registered with ADLC. If you’re not, there’s a simple form you can fill out to register with ADLC.

Student Information System Training Resources

 

 

Using SIS Technical FAQ:

 

  • Marks for Teacher Support courses are NOT pulled from D2L (or Moodle) into SIS and will not show in SIS. We don’t track student progress for any Teacher Support (TS) sections. SIS is used for registration purposes only for Teacher Support sections. It’s the responsibility of the affiliation (school partner) to teach, track, and record marks in their own SIS. Affiliates (school partners) are responsible for submitting marks to Alberta Education.
  • Student Instruction course marks are downloaded from D2L and Moodle and updated in SIS every four hours. SIS also tracks student progress.

Grade books for online courses can be found under the “Gradebook” link, while gradebooks for print courses can be found under “Gradebook Offline”. Grades can be printed by using the “Print Page” button on the Gradebook or Gradebook Offline screen. This is for Student Instruction (SI) courses only. Teachers who want to track their grades for Teacher Support (TS) courses can use the Moodle gradebook if they desire.

If you’ve forgotten your password, click the “Forgot your Login and/or Password” link on https://sis.adlc.ca

If you get an error message that says “Please specify a valid Login or Email address,” your username is not registered with us. Please speak to either your affiliation’s Super User or an ADLC support staff member to see if you haven’t been set up yet or if a username is already available for you.

Student passwords are now visible under “Basic Information” for the student.

Affiliation Super Users can access this information by clicking on the “Students” tab in SIS and selecting “Students Login Info”.

To maintain PASI compliance, phone numbers in the SIS must be entered without parentheses, dashes, or spaces.

EXAMPLE: 8674451876 not (867) 445-1876

Yes, incorrect birth dates can be changed. After selecting the student, click “Identifications”. There, you can either edit information in the most current identification document (date of birth included) or enter a new identification document.

Courses that contain VV, EF, or NAC are for particular schools and programs. For schools enrolling students in Student Instruction or Teacher Support sections, please do not choose courses that include VV, EF, or NAC in the listing.

Super Users can edit teacher information by clicking on the “Teacher” tab and going to “Edit Information”. Staff roles are found under the “Affiliations” tab. Please email learningnetwork@adlc.ca if you require changes to existing staff roles.

Teachers can be inactivated under the “Teachers” tab by setting them to archived under their status, which will change the user to inactive. Students can’t be inactivated at this time.

This feature is not yet available, but we’ll be adding it eventually.

Once you find an existing student in the system, click the “Transfer Student” icon (Green Arrow). This will change the affiliation and allow you to add a student to a class list.

When looking at the student, click on the “Address” link to add an address.

This is an error we’re currently investigating. In the meantime, if you receive an “UNKNOWN ADDRESS” error—even if there’s an address entered in Genius—go into the “Addresses” tab (on the student panel) and click “Save” without entering anything. This should take care of the error message so you can successfully enrol a student.

To view materials already ordered, click on the student, then select “Materials”. If the materials haven’t been shipped yet, this is your chance to cancel the order (if made in error) so that no charges are incurred.

Every school division has a staff member who handles Locally Developed Curriculum (LDC). Consult your division office if you’re uncertain if you have permission to offer an LDC course.

Logins are the same for both. If you encounter problems logging in, please contact our support staff at 1-866-774-5333, ext. 5322 or email techsupportstudent@adlc.ca.

Although it’s possible to open Genius in multiple tabs, we recommend using Genius in a single tab or window to prevent data corruption from occurring.

No, only Student Instruction marks are. TS marks should be tracked in your own SIS.

Students will need to be enrolled in each course in a bundle separately. You’ll find courses listed in the Course Catalogue.

Bundle Courses

IT Essentials: NET 1010 – Digital Technology, NET 2020 – Workstation Technology and Operations, NET2080 – Laptops and Peripherals, NET 2110 – Telecommunications, NET 3100 – Network Media and Devices
CCNA Discovery 1 (Introduction to Networks): NET 2030 – Network Structures, NET 2040 – Network Media and Devices, NET 2050 – Open System Interconnection, NET 2060 – Network Protocols, NET 2070 – Local Area Networks
Entrepreneurship Essentials: ENT 1010- Challenge and Opportunity, ENT 1020 – Elements of a Venture Plan, ENT 2010 – Analyzing Ventures, ENT 2020 – Financing Ventures, ENT 2030 – Marketing the Venture
Tourism Essentials: TOU 1010 – The Tourism Sector, TOU 1030 – Quality Guest Service, TOU 1050 – Accommodation Industry, TOU 2010 – Event Management, TOU 3040 – Accommodations Operations

When you use the search box (“Find a Student”) in the top right corner of SIS to locate a student, you can type in only the first name of a student, only the last name of a student, or last-name, first-name (with comma between the two), but it won’t work if you type in the first name followed by the last name.

Example: John, or Smith, or Smith, John, but NOT John Smith

If you’ve added unwanted materials to an enrolment, you can simply delete those materials as long as they haven’t shipped yet. To check whether an item has shipped, go to the student’s “Materials” page. If a box with toggles in it appears, the materials haven’t been shipped. Select the item you want to remove from your order and click “delete”.

If you are a school facilitator, you can request extensions for both funded and unfunded students enrolled in Student Instruction sections within six months of their expiry date.  Beyond six months, we will consider the student a new registration with no prior grades available for the course.  Teacher Support enrollments are not eligible for extensions.

There is no charge for extensions for funded (school-aged) Alberta students.  Funded (adult or Out-of-Province) students, will be charged for any extension granted.

If you would like to request an extension, please email registrations@adlc.ca.

On the student’s profile page, click the “Materials” button on the left-hand side, then use the “Add New Materials” button to order materials.

Chrome is the required web browser for accessing SIS. Download Here.

Links to instructional videos will be listed here as they become available.

If you require additional help, please contact ADLC | Learning Network at 1-866-774-5333, extension 5378 or by email at learningnetwork@adlc.ca.


SIS Lexicon

Affiliate – Partner school or organization

CAP – (Found in the teacher area or the system) refers to the maximum number of students a teacher can supervise.

Complete Enrolment – This is the same as finalizing a student.

Co-requisite (Course Requisite) – Bundled courses, such as Entrepreneurship and Tourism, for example.

Course Assets – Materials associated with a section.

Course Catalogue – List of available courses.

Current Expiration Date – Indicates when a course is set to expire. This will change if an extension is granted.

Dropped Courses – Withdrawals.

End Date – Reflects the pacing or anticipated timeline for a student. This can be adjusted by using the “Change Dates” button in the “Current Enrolments” link of a student’s file.

Extensions – Extends an enrolment past the expiry date. (currently unavailable to affiliates). Choices for extensions are three months ($30 for unfunded/free for funded) or one year. A course can be extended for three months a maximum of four times (equivalent to one year). After a year, students must be re-enroled. Only three-month extensions are available to students attached to the ADLC Affiliation.

Granted Extension Type – Indicates the length of time in months that the course enrolment has been extended. For example: Short Term (3 months).

Granted Extension – Indicates the number of times course enrolment has been extended.

Original Expiry Date – One year from the student’s original registration date.

Registration Date – The date a student was enrolled in a section (course) in SIS. This date can’t be changed. To view the registration date, go to “Current Enrolments” and “Actions”. Click “Edit” to view the date.

Reinstatements – Activates a dropped enrolment that has not reached its expiry date (currently unavailable to affiliates).

Sections – Courses. Students are always enrolled in sections, never in courses. Courses are similar to what are known to us as templates.

Start Date – Reflects the pacing or anticipated timeline for a student. This can be adjusted by using the “Change Dates” button in the “Current Enrolments” portion of a student’s file.

Status – Indicates the course status. The options are “Active,” “Completed,” “Withdrawn With Funding,” or “Withdrawn Without Funding”.

Super Affiliate – School division.